Zoom for
Information Technology
Advanced Enterprise offerings to create comprehensive collaboration experiences
Discover how Zoom combines efficiency, reliability, security, manageability and compliance with its already powerful communications and collaboration platform with Advanced Enterprise offerings.
Advanced Enterprise offerings for Zoom
Zoom provides a robust suite of capabilities to meet the unique efficiency, reliability, security and compliance needs of Enterprise customers
Collaborate easily and effectively while saving time and costs
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Optimized process workflows
Reduce complexity with a single app that integrates with other business tools.
Discover Zoom Workplace
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Richer connections with employees and customers
Smart and inclusive communication regardless of location.
Discover Zoom Spaces
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Easier management and support for IT teams
Simplified administrator tools to help focus on business priorities.
Discover Zoom Analytics
Total Costs of the UCaaS Lifecycle
Zoom commissioned Metrigy research firm to study more than 760 IT leaders for their insight into the costs and utilization of several UCaaS providers.
Upon its conclusion, Metrigy discovered that Zoom costs 60% less to deploy than the industry average, requires the least amount of upfront training and needs fewer IT staff to manage the solution.
Regain valuable time with an all-in-one collaboration platform
Communication Compliance
Helping address communications compliance requirements for regulated industries worldwide
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Data loss prevention API
Prevent leakage of proprietary data from meetings and Team Chat messages by creating custom policies and keywords.
API developer portal
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Information barriers
Prevent unauthorized communication between certain groups of users by setting up a number of policies and settings.
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Chat etiquette
Policies and settings can prevent certain language to be used in Chat messages
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Zoom Compliance Manager
ZCM is a seamless, all-in-one solution, integrated directly into the Zoom admin portal and powered by our partner, Theta Lake. ZCM provides features like Archiving, eDiscovery, legal hold and the like.
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Data Residency & Privacy Compliance
Addressing local and regional customer data residency compliance requirements
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GDPR: Data & privacy controls
Allow you to keep your data within your region with granular controls.
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Regional data centers controls
Allow you to choose dedicated regional clusters to allow processing & storage of certain customer data within specific countries & regions.
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Zoom Node Meetings hybrid and recording hybrid service modules
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Zoom Node Team Chat hybrid service module
Allows you to store and manage chat history within your data center to help satisfy data residency requirements.
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Customer managed key (CMK)
Allows you to use your own encryption keys to protect Zoom data at rest stored within Zoom Cloud.
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White paper
Data sheet
Policy & Deployment Management
Providing a diverse set of device policy management and deployment tools
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AI Companion policies
Allow for Granular control over how AI is applied and the storage of data generated.
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Follow the user in-meeting policy
Allows admins to restrict features and services available to registered users even when joining external meetings or webinars.
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Zoom device manager (ZDM)
Provides Granular control and simplified deployment of Zoom Rooms and Zoom clients GPO/MSI policies as we as auto-updating and client status visualization.
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Suite of GPO/MSI policies
Provide a comprehensive suite of MSI/GPO and pList policies allowing granula controls and restrictions of Zoom functionality
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Mass deployment (MSI packaging)
Solution that allows for mass-deployment of Zoom clients and modify policies
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Security & Access Control
Meeting and exceeding enterprise security requirements to protect data at rest & in transit
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Identity management
Integration with on-prem and SaaS identity providers and their group management.
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Encryption by default
TLS 1.2+ and 256-bit AES encryption for real-time content and media.
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End-to-end client-side encryption
Various client-side encryption options where the cryptographic keys are known only to the devices of the participants.
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Cryptographic boundary
By bringing or holding your own key, customers can establish their own SaaS crypto boundary.
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Virtual desktop infrastructure (VDI)
VDI uses virtual machines to provide and manage virtual desktops.
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Analytics & Insights
Suite of solutions designed to address monitoring, alerting, reporting and troubleshooting needs
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Management & dashboard
The Zoom Dashboard allows admins to view information about performance and statistics of Zoom services.
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Alerts and notifications
Zoom Alerts and notifications inform admins about issues in their environment affecting Zoom Service.
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Client as a sensor
Admins can use the client to monitor Zoom service and network environment.
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Connectivity test tool
Zoom Client-based tool set designed to facilitate network and client performance troubleshooting.
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Quality of service (QSS) API
Solution allows to ingest and visualize QoS statistics for advanced network analysis.
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Network Optimization & Survivability
Addressing enterprise needs for optimal network performance and business continuity of Zoom services during outages and natural disasters
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Distributed redundant data centers
Zoom servers are distributed among multiple data centers around the globe, allowing customers to communicate even during a local outage.
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Zoom Node: Meeting survivability
Use Zoom meeting with your corporate network even if Internet connectivity is disrupted.
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Zoom Node Meetings hybrid and recording hybrid service modules
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Direct connect
Bypass the internet by using dedicated network links connecting your regional data centers to Zoom Cloud.
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“Everything we are doing with Zoom we were doing previously, but with multiple apps. Having everything in one application makes life much more productive. We’re happy and our users are happy.”
Andrew Duckworth
IT Operations Specialist, Penn Community Bank
Discover their story Discover their story
Zoom Workplace
Enable modern collaboration with Team Chat, Phone, Whiteboard, and Meetings in a single offering.
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Start a phone call or video meeting from a chat message
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Collaborate on a whiteboard from your desktop or room, and easily share it with others
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See whether a colleague is available with presence status
Check out the Zoom Technical Library for advanced product documentation, architectural guidance, and expert implementation tips.
