The 10 best VoIP providers in 2025

Zoom Phone is a cloud phone system with a single, easy-to-use interface that allows you to make and receive crystal-clear phone calls. It’s designed to surpass the traditional limitations of a landline phone and enable your team to connect and collaborate whether they're on a mobile device, laptop, or desk phone. 

Features like global call routing, auto attendants, call queues, call recording, and shared line groups are only a portion of Zoom Phone’s capabilities, which cater to a variety of VoIP needs, from operations to advanced analytics and reporting.

Zoom Phone also allows users to leverage third-party integrations like Google, Slack , Salesforce, and more to bolster existing communication and collaboration processes. In addition, Zoom Phone features a contact center integration functionality that adds CCaaS solutions like Five9 and Twilio Flex to your communication ecosystem. 

Zoom Phone is further enhanced by Zoom AI Companion, an intelligent AI assistant with voicemail prioritization, post-call summaries, voicemail task extraction, and call transcriptions, saving you time and effort. 

You have the option to choose between phone plans only or bundle plans that include Zoom Phone and Zoom Workplace. While the former costs less, the latter includes the phone system features alongside a comprehensive unified communications platform that can help your team collaborate more efficiently.

As your business scales and your focus shifts towards reaching customers on channels beyond phone systems, consider platforms like Zoom Contact Center, a CCaaS platform designed to support growing teams’ needs, all within the Zoom ecosystem.

Ooma is a VoIP service designed with simplicity in mind, making it a great choice for those who want to avoid the complexities of traditional phone systems and tap into a range of features that simplify your communication needs. 

From call forwarding and voicemail to virtual receptionist and call blocking, it provides the tools you need to manage your calls effectively. And with the Ooma mobile app, you can access these features anytime, from anywhere. 

With Ooma, you can enjoy unlimited nationwide calling at no extra cost, making it a cost-effective alternative to traditional phone plans. If you’re looking for a VoIP service that’s easy to use, reliable, and affordable, Ooma is an excellent choice.

Vonage stands out in the competitive VoIP market due to its impressive versatility. One of its key strengths is its compatibility with various devices and platforms. Whether you prefer using your smartphone, tablet, or computer, Vonage helps maintain a consistent and reliable experience across the board. 

In addition to its versatility in device compatibility, Vonage also excels in offering a comprehensive suite of features. From call forwarding and voicemail-to-email to advanced analytics and reporting, Vonage equips users with the tools they need to optimize their communication strategies.

For businesses looking for a scalable VoIP solution, Vonage’s customizable options make it an attractive choice. Whether you need to increase or decrease the number of lines or add new features, Vonage can easily accommodate those changing requirements.

While Vonage may not be the most budget-friendly option on the market, its versatility and advanced features make it a compelling choice for businesses that prioritize functionality and customization.

RingCentral caters to the needs of large teams and enterprises. With robust features and scalable infrastructure, it offers a comprehensive solution for streamlining communication and collaboration efforts.

RingCentral can integrate various communication channels, including voice, video, and messaging. This unified approach eliminates the need for multiple systems and simplifies communication workflows for large teams.

RingCentral’s VoIP solution comes batched with its own unified communications features, such as team messaging, file sharing, and video conferencing which facilitate efficient collaboration and knowledge sharing. These tools empower teams to work together more effectively, regardless of their physical location. 

RingCentral isn’t the most budget-friendly option for small businesses, but it remains a solid choice for larger enterprises given its comprehensive features and scalability potential.

Nextiva stands apart from other providers for its focus on delivering reliable service. Beyond its core features, Nextiva’s VoIP solution comes bundled with communication solutions like team messaging. It offers a range of tools designed to enhance customer interactions, such as call analytics, sentiment analysis, and CRM integration. These features empower businesses to gain valuable insights into customer behavior and improve their service.

Nextiva’s commitment to customer service extends beyond its product features. The company provides excellent customer support according to user reviews, shining in its ability to assist customers with questions or issues. This personalized support provides a smooth and hassle-free experience.

With its scalable infrastructure and flexible features, Dialpad can accommodate the evolving needs of growing businesses. It stands apart for its ability to scale up or down to meet your specific requirements, like easily accommodating new hires, additional phone numbers, analytics, and increased call volume. Dialpad has the capacity and features you need to support your communication needs.

Another example of Dialpad’s flexibility is the features included in each of its pricing plans — businesses pay only for the features and users they need at each level. As your business grows, you can easily add new users and features without incurring significant costs.

8x8 offers a comprehensive suite of features. The platform’s per-user pricing format, alongside its feature-rich plans, provides smaller teams with value.

Like many of the other solutions above, 8x8 comes bundled with multiple communication tools for your team including video conferencing and team messaging. Beyond that, 8x8 offers a comprehensive platform without breaking the bank. In addition to its affordability, it features a high level of reliability and call quality. With a robust cloud infrastructure, it’s a stable and secure platform for businesses of all sizes.

Intermedia Unite focuses on integration functionalities, allowing you to connect your VoIP and communication systems with CRM platforms, project management software, and collaboration tools, creating a more cohesive and efficient workflow.

It also features tools like call analytics and reporting, which go a long way in gaining valuable insights into communication patterns, identifying areas for improvement, and streamlining processes.

Grasshopper is a great option for small businesses that want a simple and affordable VoIP solution. The platform is designed to be easy to set up and use, even for those with limited technical expertise. 

With just a few simple steps, you can have your virtual phone system up and running. As far as features are concerned, Grasshopper provides a collection of tools that are a great value for small businesses, including call forwarding, voicemail-to-email, and auto-attendant.

Google Voice is a VoIP provider with a lot of value to offer. As part of Google Workspace, Google Voice integrates with other Google services like Gmail, Calendar, and Contacts. This can boost collaboration for organizations already operating within Google’s ecosystem, enabling teams to share contacts and calendars as well as streamline communication via calls, messages, and voicemails.

Even on the free plan, Google Voice has core features that are expected of a VoIP provider, like call forwarding, voicemail-to-email, and call screening. The free version is limited to a single user, but paid plans allow entire teams to collaborate using the software and access more advanced features.

It’s certainly a VoIP provider worth experimenting with, though it lacks the advanced features that other providers offer, like call queues, advanced analytics, call reporting, and logs for different users.