Zoom vs. Slack

Why customers choose Zoom Team Chat over Slack

Did you know that Zoom Team Chat gives you access to the functionality you’re used to with Slack, all while seamlessly integrating into a full communications platform at no additional cost? Get full chat functionality with any paid Zoom plan, plus AI Companion included at no additional cost.

Why customers choose Zoom Team Chat over Slack

Why Zoom Team Chat is trusted by 30% of the Fortune 10

  • Better collaboration
    Better collaboration

    Bring all your communication into one place. Streamline collaboration through native integrations with Zoom Meetings, Phone, Whiteboard and more.

  • Simplified use and management
    Simplified use and management

    Zoom Team Chat is simple, easy to use, and managed in our centralized admin portal.

  • Cut costs
    Cut costs

    A powerful messaging product, included with your Zoom subscription at no additional cost.

What do you get with Team Chat?

Chat features
Schedule messages

Schedule messages

Type out messages and schedule them to be sent at a time that’s more convenient for you, and the person you’re communicating with. 

Chat from Calendar sidebar

Chat from Calendar sidebar

View upcoming meetings and in a single click send a chat to the host or meeting attendees without leaving Team Chat

Shared spaces

Shared spaces

Keep projects organized by grouping files into shared spaces.

Screenshot annotation

Screenshot annotation

Capture and share screenshots with this native tool built right into the chat compose box. Annotate on your screenshot to remove ambiguity in what you’re communicating.

Meeting and platform features
Continuous meeting chat

Continuous meeting chat

Never lose track of meeting conversations again. Automatically create dedicated group chats in Team Chat for your meetings to share agendas, notify colleagues you're running late, and to respond to action items after a meeting ends.

Workflow Automation

Workflow Automation

Improve productivity by automating everyday works using Zoom Workflow Automation. Connect workflows with third-party apps and use AI Companion. The no-code experience makes it easy for anyone to build complex workflows. 

Connected Mail & Calendar

Connected Mail & Calendar

Connect your Office 365 or Gmail account to be managed directly from Zoom. Share emails into chat channels for visibility, and keep an eye on upcoming meetings with the calendar sidebar. 

Channel meetings

Channel meetings

Schedule a meeting with all members of a chat channel so you don’t have to manually add members or use your calendar tool. Access channel members calendar availability to find a time that works for everyone.

Admin features
External chat dashboard

External chat dashboard

View all the accounts, users, chats, and channels connected within your Team Chat instance.

Legal hold

Legal hold

Capture all Team Chat communications and file sharing for a specific user.

File sharing controls

File sharing controls

Set controls over external file sharing.

Chat history retention policies

Chat history retention policies

Adjust your desired retention period for chat messages.

Features you’re used to and even more

Zoom Team Chat

Slack

Pricing

Free + AIC included with paid plans

$8.75 - $15 User/Month + $10 User/Month for AI

Platform collaboration

   

Continue in-meeting chat in channel

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Zoom Team Chat is part of the Zoom Workplace app, making it easy for you to chat where most of your meetings take place.

Zoom’s AI-generated meeting summaries work with internal and external attendees at no additional cost for eligible paid plans.

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Users must be member of a channel to join a Huddle and use chat

Always-on Huddles

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Yes (Beta – available upon request)

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Search across your communication and collaboration tools

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Yes

Enter relevant keywords to search for across the entire Zoom Workplace platform, from Team Chat to Meetings, Whiteboard, Docs, Contacts, and more, to find files or messages that match your search criteria.

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Integrated phone capability

check x

Integrated mail and calendar client

check x

Shared spaces

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Create a shared space for project collaboration that only select members can access

Stay organized on all aspects of the project with multiple channels within a shared space

Onboard a team member to a shared space and they’re instantly added to all associated channels

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AI features

   

Native AI tools included*

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(Paid Add-on)

AI meeting summaries to chat

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(Paid Add-on)

Meeting summary only works when all participants are from the same organization, (cannot summarize if there are external participants.)

Channel summary

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Quick schedule

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Sentence completion

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Chat compose

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Summarize chat threads

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(Paid Add-on)

Daily Recap

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Via workflow automation

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(Paid Add-on) & manually vs. AI driven

Core chat capabilities

   

Schedule messages

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Schedule message based on recepient's time zone

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But only the sender's time

Message Reminders

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With a reminder note

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Threaded conversations

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Threads integrated in conversation

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Threads in side panel only

Audio & video messages

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Native screenshot annotation

check x

Organization

   

Create and arrange folders or sections

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External chat

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External chat controls and dashboard

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Resource tabs in chat

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With split view

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Sidebar navigation

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Drag, drop, pin tabs in sidebar

Spotlight chats with Starred tab

More advanced filtering and sorting capabilities

Over X tabs available.

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(Limited Capability)

Quoting a message

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Integrations

   

Chat apps and integrations

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Creating and sharing documents

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Workflow automation

   

No code/low code builder

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Template workflows

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Sequential workflows

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Conditional workflows

check x

Switchboard workflows

check x

Administrative controls

   

Legal hold

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(Any paid account)

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(Enterprise account only)

File sharing controls

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Automated SSO/IDP Channel Mapping

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LTI Pro integration for education

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Customer Managed Keys

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User group permissions

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(Define different permissions for a group in a very granual level which Slack doesn't have)

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*AI Companion for Team Chat is included at no additional cost with eligible paid Zoom plans. AI Companion is natively built within the Zoom platform, bringing powerful AI functionality to your fingertips. **Feature comparisons based on publicly available information as of July 2024

How to switch from Slack to Team Chat

We know migrations take work, and that's why we’re here to assist you along the way. Whether you want to use our free migration app or partner with a third-party vendor, choose the migration option that works best for you and your teams.

Team Chat automated migration app

Team Chat automated migration app

Our free marketplace app enables you to migrate Slack chat history and content into Zoom Team Chat using real-time, open APIs.

Visit the app or watch a live demo of the migration app.

Interested in making the switch from Slack to Team Chat?

Talk with one of our experts to come up with a plan that’s right for you.

Customer service agent

Contact our sales team

 

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