Zoom vs. Slack

Why customers choose Zoom Team Chat over Slack

Did you know that Zoom Team Chat gives you access to the functionality you’re used to with Slack, all while seamlessly integrating into a full communications platform at no additional cost? Get full chat functionality with any paid Zoom plan, plus AI Companion included at no additional cost.

Why customers choose Zoom Team Chat over Slack

Why Zoom Team Chat is trusted by 30% of the Fortune 10

  • Better collaboration
    Better collaboration

    Bring all your communication into one place. Streamline collaboration through native integrations with Zoom Meetings, Phone, Whiteboard and more.

  • Simplified use and management
    Simplified use and management

    Zoom Team Chat is simple, easy to use, and managed in our centralized admin portal.

  • Cut costs
    Cut costs

    A powerful messaging product, included with your Zoom subscription at no additional cost.

What do you get with Team Chat?

Chat features
Schedule messages

Schedule messages

Type out messages and schedule them to be sent at a time that’s more convenient for you, and the person you’re communicating with. 

Chat from Calendar sidebar

Chat from Calendar sidebar

View upcoming meetings and in a single click send a chat to the host or meeting attendees without leaving Team Chat

Shared spaces

Shared spaces

Keep projects organized by grouping files into shared spaces.

Screenshot annotation

Screenshot annotation

Capture and share screenshots with this native tool built right into the chat compose box. Annotate on your screenshot to remove ambiguity in what you’re communicating.

Meeting and platform features
Continuous meeting chat

Continuous meeting chat

Never lose track of meeting conversations again. Automatically create dedicated group chats in Team Chat for your meetings to share agendas, notify colleagues you're running late, and to respond to action items after a meeting ends.

NEW: Workflow Automation Beta

NEW: Workflow Automation Beta

Improve productivity by reducing redundant work and automating tedious tasks using Zoom Workflow Automation (now in beta.) Integrate workflows with third-party apps. The no-code experience makes it easy for anyone to build complex workflows.

Connected Mail & Calendar

Connected Mail & Calendar

Connect your Office 365 or Gmail account to be managed directly from Zoom. Share emails into chat channels for visibility, and keep an eye on upcoming meetings with the calendar sidebar. 

Channel meetings

Channel meetings

Schedule a meeting with all members of a chat channel so you don’t have to manually add members or use your calendar tool. Access channel members calendar availability to find a time that works for everyone.

Admin features
External chat dashboard

External chat dashboard

View all the accounts, users, chats, and channels connected within your Team Chat instance.

Legal hold

Legal hold

Capture all Team Chat communications and file sharing for a specific user.

File sharing controls

File sharing controls

Set controls over external file sharing.

Chat history retention policies

Chat history retention policies

Adjust your desired retention period for chat messages.

Features you’re used to and even more

Zoom Team Chat

Slack

Platform collaboration

   

Continue in-meeting chat in channel

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Always-on Huddles

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Search across your communication and collaboration tools

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Integrated phone capability

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Integrated mail and calendar client

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AI features

   

Native AI tools included*

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AI meeting summaries to chat

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Sentence completion

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Chat compose

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Summarize chat threads

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(Paid Add-on)

Daily Recap

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(Paid Add-on)

Core chat capabilities

   

Schedule messages

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Reminders

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Audio & video messages

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Native screenshot annotation

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Organization

   

Create and arrange folders or sections

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Powerful search

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External chat

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(Limited)

External chat controls and dashboard

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(Limited)

Tabs in chat

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(Limited)

Quoting a message

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Integrations

   

Chat apps and integrations

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Creating and sharing documents

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Workflow automation

   

No code/low code builder

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Sequential workflows

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Conditional workflows

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Switchboard workflows

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Administrative controls

   

Legal hold

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(Enterprise account only)

File sharing controls

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Automated SSO/IDP Channel Mapping

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LTI Pro integration for education

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Customer Managed Keys

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*AI Companion for Team Chat is included at no additional cost with eligible paid Zoom plans. AI Companion is natively built within the Zoom platform, bringing powerful AI functionality to your fingertips. **Feature comparisons based on publicly available information as of July 2024

How to switch from Slack to Team Chat

We know migrations take work, and that's why we’re here to assist you along the way. Whether you want to use our free migration app or partner with a third-party vendor, choose the migration option that works best for you and your teams.

Team Chat automated migration app

Team Chat automated migration app

Our free marketplace app enables you to migrate Slack chat history and content into Zoom Team Chat using real-time, open APIs.

Visit the app or watch a live demo of the migration app.

Interested in making the switch from Slack to Team Chat?

Talk with one of our experts to come up with a plan that’s right for you.

Customer service agent

Contact our sales team

 

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