Zoom Phone for Small and Midsize Businesses

Set up a business phone system for your small business

Explore Zoom Phone pricing plans

US & Canada Unlimited

Unlimited Regional Calling
/month/license
Buy now
  • Domestic US & CA Calling: Unlimited
  • International Calling: Metered
  • One Management Portal
  • SMS & MMS: Domestic
  • US & Canada Number
  • Multiple Device Use: Make & receive calls from multiple devices and apps
  • Optional Add-on: Unlimited calling to 19 countries

Pro Plus

Zoom Phone + Workplace Pro (1-99 users)
/month/user, billed annually
Buy now

Bundle includes:

  • Zoom Phone US & CA Unlimited (BYOC, 3rd Party PBX, and VDI excluded)
  • Zoom Workplace Pro

Business Plus

Zoom Phone + Workplace Business (10-250 users)
/month/user, billed annually
Buy now

Bundle includes:

  • Zoom Phone US & CA Unlimited
  • Zoom Workplace Business
  • NEW: Visitor Management
  • Additional Features
Get an AI-powered business phone system that just works.
  • Easy to set up

    Easy to set up

    We make it easy to get started without telecom expertise. If you'd like extra support, get up to 3 one-hour training sessions with a Zoom Phone expert.

  • Set it and forget it

    Set it and forget it

    Transfer your existing business phone number to a full-featured phone system with no hidden fees.

  • AI features included

    AI features included

    From call summaries to extracting tasks from voicemails, AI Companion helps make your workday more efficient.

Small businesses love Zoom Phone

TrustRadius Buyer's Choice 2025

TrustRadius Buyer's Choice 2025

7,000,000 seats sold

7,000,000 seats sold

Gartner Peer Insights Customers' Choice UCaaS 2024

Gartner Peer Insights Customers' Choice UCaaS 2024

Looking for advanced capabilities to support your growing business?

Looking for advanced capabilities to support your growing business?

Take your customer experience to the next level with Zoom Phone Power Pack.

  • Call queues

  • Call queue analytics

  • Team SMS

  • Response templates for frequently asked questions

  • Real-time insights

Use cases

Zoom Phone supports business outcomes across industries

Healthcare

Healthcare

Simplify patient communications. Set up shared lines and use SMS to text appointment reminders.

Financial Services

Financial Services

From client calls to on-site insurance claim handling, gain peace of mind with security and privacy controls that support compliance.

Manufacturing

Manufacturing

Connect your office staff and make it easy for those on the factory floor to stay connected with DECT phones. Limit downtime by elevating calls to video in just one click, so you can save time on rework and repairs.

Professional Services

Professional Services

It's easier to impress your customers when you have a polished, powerful business phone system. Plus, track the time you spend on client calls with our billable hours feature.

Technology

Technology

It's easier to move fast and break things when you can make a phone call to respond to a chat message. Empower your team with a business phone that's integrated with meetings and chat. Always be learning: Glean insights from your sales and support calls with automated AI call summaries.

Retail

Retail

Get back to your customers even faster. Route calls where they need to go, respond using SMS, and stay on top of potential sales with advanced voicemail features.

FAQs

A VoIP phone is a device that uses internet protocols for making phone calls instead of traditional phone lines, offering cost-effective calling rates and advanced features.

VoIP is typically a great option for small businesses. It’s flexible, affordable, and easy to manage. You can easily grow your VoIP network over time as your small business grows. With Zoom Phone, you can add new phone lines through the administration portal quickly and easily, and the phone number is immediately available for calling via the Zoom desktop client or smartphone app.

Call Summary 
Voicemail Transcription 
Voicemail Prioritization
Voicemail Tasks 
SMS Threads Summarization (included with PowerPack license)

Yes, AI Companion for Zoom Phone can be turned off in the administrator portal.

Yes, Zoom Phone is part of our AI-first work platform, Zoom Workplace. It's tightly integrated with Meetings, Team Chat, Revenue Accelerator, Contact Center, and more. Zoom Phone is a cloud-based phone system that includes voice and SMS/MMS. Zoom Phone can be used and purchased standalone with our phone licenses or bundled together with one of our Workplace plans.

No, Zoom Phone is a cloud-based phone system that can be used as a softphone in the Zoom app on desktop and mobile devices. Zoom Phone can be used with compatible physical devices too.

Unlike traditional telecom providers like AT&T, Verizon, and T-Mobile, Zoom Phone is a cloud-based phone system and collaboration solution. It’s designed to seamlessly integrate with other Zoom collaboration tools like Team Chat and Meetings, providing your business with a complete unified communications solution. Additionally, because it’s a cloud-based solution, you can access it via an app on your existing desktop or mobile device, eliminating the need for multiple devices to manage your personal and work life.

Yes, you can request a number port here.

Get started with Zoom Phone today.