Reimagine enterprise communications

Leverage your existing Avaya telephony investments to bring best-in-class, AI-first collaboration to your organization.

Reimagine enterprise communications

Approximately 59 minutes of every work day is spent looking for information across different apps and tools

Using a single platform can save 2 hours per week by limiting workflow distractions

 

Zoom Platform and AI Study March 2024

Zoom Workplace and Avaya work together to streamline enterprise communications by offering a single, AI-first platform for your collaboration needs.

The Zoom Workplace and Avaya integration combines the best of both platforms, allowing you to leverage your existing Avaya telephony infrastructure while seamlessly integrating Zoom's AI-first cloud collaboration tools. This solution provides a clear path to the cloud, enabling you to enhance your telephony capabilities and future-proof your tech stack.

  • AI-first platform 

    AI-first platform 

    An AI assistant woven throughout to help you get more done. With AI Companion you can surface important information, prioritize what matters most, and turn every interaction into action.

  • Best-in-class collaboration tools

    Best-in-class collaboration tools

    Streamline communications with our integrated solutions — Zoom Meetings for video conferencing, Team Chat for messaging and file sharing, Zoom Docs for collaboration, and more.

  • Hybrid phone architecture 

    Hybrid phone architecture 

    Keep your existing Avaya infrastructure for telephony while integrating Zoom’s cloud-based communication tools to upgrade your collaboration experience without costly hardware updates.

A seamless integration for best-in-class communication and collaboration

Transform your workday with AI

Transform your workday with AI

  • Get caught up quickly using AI Companion to summarize long chat threads, emails, and docs.

  • Ask AI Companion questions during a meeting like "what are my action items" or "catch me up on this meeting" if you join late.

  • Get help preparing for your workday — AI Companion can pull information from across Zoom Workplace to create a meeting agenda or identify action items.

  • Brainstorm ideas, develop content, and kickstart project plans with AI Companion helping you jumpstart your creativity.

Streamline collaboration

  • Seamlessly elevate from an Avaya Aura call to a Zoom Meeting with just one click for faster, more efficient decision-making.

  • Keep teammates, customers, and vendors aligned with 1:1 and group messaging in Team Chat to move projects forward.

  • Collaborate in real time across Zoom Meetings, Team Chat, Whiteboard, Docs, and more to reduce the need for back-and-forth communication.

  • Stay connected no matter where you are, and stay on top of important updates and meetings with access to Zoom Workplace across compatible desktop and mobile devices.

Streamline collaboration
Calling capabilities with Avaya Aura or Enterprise Cloud

Calling capabilities with Avaya Aura or Enterprise Cloud

  • Single sign-on

  • Call hold

  • Dial into voicemail

  • Call recording

  • Make/recieve calls

  • Conference/add call

  • Call history/log

  • Corporate contact synchronization

  • Multiple call apperances

  • Transfer call

  • Music on hold

Leverage your existing investments

  • Maximize your current infrastructure and hardware by retaining the advanced telephony capabilities your business relies on — like call routing, queuing, and more.

  • Seamlessly integrate your Avaya J-series phones and B100/199 with Zoom Workplace.

  • Streamline workflows and improve user experience by handling all calls within Zoom Workplace.

  • Sync corporate directories for quick access to contacts, call history, voicemails, and call recordings.

Leverage your existing investments
Easy to use

Easy to use

  • An intuitive interface makes scheduling meetings, joining calls, and collaborating simpler than ever.

  • Single sign-on reduces time spent switching between tools, so you can focus on getting work done.

Open ecosystem

  • Zoom Workplace integrates with over 2,500 business apps, allowing your team to continue using the tools they rely on — from companies like Microsoft, Google, ServiceNow, and more — while enjoying greater flexibility and choice. Learn more

Open ecosystem

Get started today!

Reimagine teamwork with Zoom Workplace

Free up time in your workday to connect, create, and be more productive. Zoom Workplace with AI Companion combines your essential communication and collaboration tools into an AI-first work platform that works for you.

Explore Zoom Workplace