Voice over internet protocol (VoIP) phone systems enable businesses to make calls globally while enjoying advanced calling features and cost-effective pricing. Fixed VoIP lines offer substantial benefits over non-fixed VoIP numbers, including top-tier security, greater credibility, and enhanced business phone features.
Advantages of a fixed VoIP phone number
Fixed VoIP Phone Lines
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Requires numbers to be tied to a physical address
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Lends more credibility to your business
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Can make and receive calls on most devices
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Calls will be displayed correctly in caller ID systems
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Calls can be traced to a location, reducing fraud
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Emergency services can be contacted quickly, and location data can be shared in the event of an emergency
Non-Fixed VoIP Phone Lines
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Does not require a physical address
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Commonly used for robocalling and spam
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Can make and receive calls on most devices
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Numbers can be more easily faked or masked
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Can be easier to obtain than fixed numbers
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Often more limited in available features
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Tied to a physical address
A fixed VoIP phone number is tied to a physical address — usually your business’ office or headquarters. You’ll get a local phone number with your local area code, which will properly display on caller ID systems. This lends better credibility to your business, particularly with local customers. While fixed VoIP phone lines require a physical address, they can still be used virtually from other locations.
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Emergency calling
Fixed VoIP phone numbers from reliable providers enable safe and secure 911 calling with enhanced 911 (E911), which automatically provides location data in the event of an emergency situation. Conversely, non-fixed VoIP numbers often don’t provide the same level of location data to emergency services.
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More secure
Fixed VoIP phone lines are typically more secure than non-fixed VoIP phone lines. Because each number is tied to a physical address, calls can be traced back to the source, reducing the risk of fraudulent behavior and phone number hijacking. Plus, fixed VoIP phone numbers are usually obtained through credible, enterprise-class VoIP providers, which follow the latest encryption standards to ensure that your phone communications are secure and private.
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Full features and functionality
Fixed VoIP offers a full suite of useful business phone features, such as auto attendant, voicemail transcription, call forwarding, and much more. Some VoIP providers like Zoom Phone even offer voice, video, and conferencing on one unified communications platform.
Fixed VoIP phone service from Zoom Phone
Offering fixed VoIP phone solutions, Zoom Phone is the versatile choice for modern business communications. Zoom Phone makes it simple and cost-effective for businesses to make the switch to VoIP.
FAQ
A VoIP number works in a similar way to a traditional phone system. The main difference is that the audio from the call is transmitted over the internet instead of a physical phone line.
A non-fixed VoIP phone system is just like a regular VoIP phone number — the only difference is that a non-fixed VoIP phone system is assigned to a virtual phone number that can be used on a range of devices rather than a specific device or phone line.
A fixed VoIP system is attached to a specific phone line or device rather than a virtual phone number — it still uses the internet to transmit your voice, however.
A non-fixed VoIP phone line allows someone to receive a call on multiple devices, providing users with the freedom to take calls on different devices such as a mobile phone, desk phone, or softphone without needing multiple different numbers.
Spam callers often use non-fixed VoIP numbers because they are easier to generate and use. However, most non-fixed VoIP numbers are not spam and are used legitimately.
A non-fixed VoIP number is not fixed to a device and does not have a physical address. This can make these numbers more difficult to track.
Because a fixed VoIP number is fixed to a device and has a physical address and location, it can be easier to track fixed VoIP numbers.
Ready to switch to a Non-Fixed or Fixed-VoIP Phone System?
Elevate your current business phone system. Contact our team to answer any questions and learn more about our Zoom Phone VoIP phone system.
