Sustainability & Impact at Zoom

Delivering happiness and positive impacts through our platform and people.

See the FY24 Impact Report
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Zoom is guided by our core value of Care and our mission to connect people across the globe. We care for our amazing communities, customers and teammates and we invite you to learn more about our story in our Impact Report, as we share the innovative evolution of our product, sustainability program and social impact work.

Kelly Steckelberg Chief Financial Officer
Kelly Steckelberg

Zoom's FY2024 Impact Report

This year’s Impact Report brings together our company strategy, sustainability, social impact, and diversity, equity and inclusion efforts into a single report for Zoom’s fiscal year 2024. 

See the report
zoom impact report

We care for our company

With the continued urgency of the climate crisis, we are proud to provide a secure and seamless platform that allows people to communicate, connect and collaborate virtually, and ultimately contribute to the global effort to reduce emissions.

Real estate portfolio

Targeting LEED Certification for new office spaces

Data centers

Global renewable energy coverage of 94.5% with our Equinix data centers

Compliance and ethics

Continuing to support a strong Speak Up culture and freedom of expression

Nonprofit feature: 350 Pacific Climate Warriors

Nonprofit feature: 350 Pacific Climate Warriors

350 Pacific Climate Warriors is a Zoom Cares grant partner who fights climate change by providing solar panel education for island communities.

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We care for our customers

We are excited about our evolution and our dedication to expanding the Zoom Workplace platform to advance collaboration and deliver limitless human connection.

Artificial intelligence

A federated, responsible and empowering approach to AI

Who uses Zoom

85% of Forbes Cloud 100 and 45 out of the top 50 of the Fortune World's Most Admired Companies choose Zoom

Data privacy and security

Certifications, external research and ample planning ensure customer data is protected and safe

Customer feature: MLB

Major League Baseball™ re-envisions the fan experience via the Zoom Replay Operations Center to provide viewers instant access to real-time field decisions like never before.

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Read customer story
Customer feature: MLB

We care for our communities

Zoom Cares, the global social impact arm of Zoom, leverages Zoom’s resources to address the issues facing our communities in the areas of innovative learning, climate solutions, youth mental health, and social equity.

zoom cares

Philanthropy

Donated $3,775,000 in grant funding to 50 organizations in 20 countries

Product donations

Donated $1.7 million worth of in-kind licenses to 70 organizations in 14 countries

Employee giving

Since 2020, employees and Zoom have contributed more than $3 million in employee-led giving, serving 2,600 nonprofits worldwide

Nonprofit feature: Re:Coded

Nonprofit feature: Re:Coded

The Zoom and Re:Coded partnership helps remove systemic barriers and supports displaced and underserved talent to reskill and build sustainable careers in the digital economy.

We care for our teammates

We embrace programs designed to help employees feel comfortable, safe, and connected in their role, and within Zoom as a whole.

Supporting one another

9 employee resource groups for connection with peers

Listening to our Zoomies’ voices

91% participation rate in our employee engagement survey

Benefits and support

Above-market compensation programs, wellness resources, flexible working options and robust career development

Volunteering Feature: Global Day of Care

Over 800 Zoomies in over 80 cities dedicated their time to volunteering with local nonprofits for Zoom’s inaugural Global Day of Care

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Volunteering Feature: Global Day of Care

We care for ourselves

Care is our core value, and we embody this value as we support the health and wellbeing of Zoomies.

Support for Zoomies

Over 20 virtual support programs for employees

 

 

Zoomies Helping Zoomies

Launched Zoomies Helping Zoomies fund in partnership with E4E Relief. The Fund provides financial support to employees facing extraordinary personal crises resulting from unfortunate events and/or urgent personal hardships

Product donations

Communicates with and supports employees during uncertain times and catastrophic events

A message from Zoom’s CEO:

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“Everything we do is rooted in our culture of delivering happiness. That is why employees, even more than IT departments, are our biggest champions. And of course, happy employees are the most productive, so choosing Zoom becomes a win for everyone. We are laser-focused on our mission and could not be more optimistic about our future. The best is yet to come”.

Eric S. Yuan  Founder and Chief Executive Officer
Eric S. Yuan

Resources

FY2023 ESG Report

FY2023 ESG Report

We are pleased to issue our second annual ESG Report which shares our progress on different facets of environmental, social and governance topics at Zoom. 

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Trust Center

Trust Center

Visit our Trust Center to learn about our Security, Privacy and Compliance resources.

 

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Code of Business Conduct and Ethics

Code of Business Conduct and Ethics

Read about our policies to help ensure we conduct our business with uncompromising integrity and high ethical standards.

Visit our policy