The latest from the Zoom blog

It’s hard for managers to stay on top of agent performance. Find out how contact center quality management helps you improve service by spotting issues earlier.

Growing your small business comes with challenges — too many tools, higher customer demands, and less time in your day. See how Zoom Workplace can help.

See how IT leaders are keeping up with the latest AI advancements while prioritizing business continuity, compliance, and employee experience.

See what you might have missed in these five takeaways that will have you reimagining the future of work.

Explore the benefits of a connected customer experience: seamless integration of technology and human touch, and all the CX insights from Zoomtopia 2025.

Get a glimpse into 34 up-to-date statistics about video conferencing, including use cases, cost savings, and the impact on remote work.

Boost call center productivity with proven formulas, key metrics, and practical tips to improve agent performance, cut costs, and deliver better customer service.

Read about how Zoom is dedicating $5 million over three years to support K-12 education, as part of the AI Education Pledge.