How Zoom for Government Supports the U.S. Healthcare Mission

To protect patient privacy, federal, state, and local government healthcare agencies need to use solutions that help support compliance with the requirements of the Health Insurance Portability and Accountability Act (HIPAA). Enacted in 1996, HIPAA is a federal law that required the creation of national standards to protect sensitive patient health information against unauthorized uses and disclosures.  

We’re proud that Zoom for Government includes controls that help our customers comply with HIPAA.

HIPAA compliance is a necessary requirement for any government entity acting as a “Covered Entity” under the HIPAA rules.

With Zoom for Government providing a platform that supports HIPAA compliance, government employees and contractors can provide telehealth services to all medical beneficiaries related to their operations, including:

• Agency employees, service personnel, and their families
• Prison inmate populations
• Members of the public

To get started with HIPAA-related use cases on Zoom for Government, organizations that classify as a Covered Entity under the HIPAA rules can accept a business associate agreement (BAA) on their Zoom for Government account. With the required BAA in place, you can use the platform to support healthcare services — such as telehealth visits with patients or discussing care coordination with other providers over Zoom.

In addition to HIPAA, Zoom for Government platform’s controls support additional commitments, including:

• FedRAMP Moderate
• StateRAMP Moderate
• DOD IL4
• CJIS compliance
• CMMC compliance

If your organization needs to achieve HIPAA compliance, the Zoom for Government platform has the controls to support you as you work to provide important services to patients.

Zoom for Government offers the same experience as the standard Zoom platform but is hosted 100% in the U.S. on the AWS GovCloud and two co-located data centers. It is operated by U.S. persons only. Zoom for Government includes Zoom Phone, Zoom Meetings, Zoom Webinars, Zoom Rooms, and Zoom Team Chat.

As healthcare evolves, our goal is to help organizations support patients’ well-being while also protecting their security. 

To learn more about Zoom for Government, get details on our Zoom for Government webpage or find us on the FedRAMP Marketplace.

Editor’s note: This blog post was edited on Sept. 22, 2022 to include the most up to date information on Zoom for Government.