Newsweek's AI Impact Award for "AI Workplace: Best Outcomes, Digital Workspaces" recognizes Zoom for helping teams turn conversations into outcomes
Published on May 13, 2026
AI is reshaping how people work, but the real measure of progress isn't the technology itself; it's the outcomes it delivers. That's why we're proud to share that Zoom has won the Newsweek AI Impact Award for "AI Workplace: Best Outcomes, Digital Workspaces" for the second consecutive year. This recognition reflects what we hear from customers every day: AI features in Zoom Workplace help teams turn conversations into plans, insights, and action, keeping work moving forward without the busywork.
The Newsweek AI Impact Awards identify and recognize practitioners' unique use of AI to solve everyday business challenges. The program celebrates AI in action, not just big ideas, with winning entries selected by a panel of expert, cross-industry judges and written about by Newsweek editorial staff.
"Winning this recognition for the second consecutive year validates what we've built — a federated AI approach that orchestrates the best models for each task and meets people wherever they work. With breakthroughs in ASR and agentic search powering our Conversation to Completion capabilities, our AI features in Zoom Workplace are proof that practical AI — designed around real outcomes rather than raw scale — is what moves organizations forward."
Launched in 2025, the Newsweek AI Impact Awards honor organizations across more than a dozen categories for their outstanding achievements in applying AI to solve complex challenges, improve operations, and deliver meaningful outcomes. The awards focus on real-world results, evaluating how companies are using AI ethically, effectively, and with clear impact.
In 2025, the inaugural awards recognized 38 organizations across 13 categories, with Zoom winning the AI Workplace category for Best Outcomes: Digital Workspaces. This year, the program has continued to grow, and we're honored to have been selected again by the expert judging panel.
AI features in Zoom Workplace are designed to help people focus on meaningful work by turning conversations into outcomes. Whether it's a meeting, a chat thread, or an in-person working session, these AI capabilities help you capture what matters and turn it into something actionable. And they're included at no additional cost for users with paid Zoom Workplace plans.
AI features work across the Zoom platform, including Meetings, Chat, Mail, Phone, Whiteboard, Canvas, Events, and more, helping you stay productive wherever your day takes you:
These capabilities reflect our belief that AI should be practical, accessible, and focused on turning conversations into real outcomes, the same principles the Newsweek AI Impact Awards are designed to celebrate.
We're grateful to the Newsweek AI Impact Awards program for this recognition, and we're even more grateful to the customers and teams who use AI features in Zoom Workplace every day. Being named a repeat winner in the Newsweek AI Impact Awards reflects our continued commitment to building AI that helps organizations of all sizes collaborate smarter and more efficiently.
Ready to experience AI features in Zoom Workplace for yourself? Learn more about AI features in Zoom Workplace and see how they can help your team turn conversations into action. And if you're looking for a better way to capture and organize your ideas, check out My Notes — our AI-powered tool for staying on top of what matters.
