Zoom Workplace

Your guide to getting started with Zoom Canvas [2026]

Get to know Zoom Canvas with AI Companion follow our tips for creating collaborative docs using meeting summaries and transcripts, templates, and more.

7 min read

Published on August 5, 2025

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Robin Bunevich
Robin Bunevich
Product Marketing Manager, Zoom AI

Robin Bunevich is a Product Marketing Manager at Zoom. She oversees product marketing and strategy for Zoom AI. After three years of leading marketing for Zoom’s Event Solution products, and launching one of the fastest growing products at Zoom, Zoom Events, she is now focused on helping organizations seamlessly adopt AI into their workflows. Prior to Zoom, she ran marketing for live events at The New York Times, and was instrumental in helping the organization transition to a fully virtual events program in March of 2020. At Zoom, Robin uses her 15 plus years of marketing and advertising experience to drive awareness and adoption for Zoom’s AI solutions.

Get to know Zoom Canvas — the next evolution of collaborative documentation in Zoom Workplace. Follow our guide to create, customize, and automate your work with AI-powered docs, wikis, tables, and forms that help you move faster and smarter.

The way we work is changing — again. Documents are no longer static files that live in folders or get lost in email threads. They're living, collaborative spaces where ideas form, decisions happen, and work gets done.

But today's teams need more than a blank page. You need a workspace that can capture insights from your meetings, summarize discussions, and turn them into actionable plans — instantly. You need a tool that's flexible enough for any project, smart enough to automate the busywork, and connected enough to keep your team aligned.

That's where Zoom Canvas comes in.

Turn conversations into collaborative docs — instantly.

Create your first doc

Visit docs.zoom.us or click the Docs tab in your Zoom Workplace app to start creating.

What is Zoom Canvas, and what can you do with it?

Zoom Canvas is an AI-first workspace for creating and collaborating on docs, wikis, tables, and forms — all within Zoom Workplace. It's built to help teams move from discussion to documentation to action without missing a beat.

At its core is Zoom AI Companion, your built-in AI assistant that helps you generate, summarize, and refine content. Whether you're drafting a brief, capturing meeting notes, or building a project tracker, AI Companion helps you start with context, not a blank page.

Create AI-first collaborative documents

Write, brainstorm, and plan in one place. Use Writing Mode to focus on your ideas while AI Companion helps you structure your thoughts, improve clarity, and even suggest next steps. You can pull in meeting summaries or transcripts directly from Zoom Meetings to generate a project brief or recap automatically.

Tag teammates to assign tasks, leave comments, or co-edit in real time — even during a meeting. With AI-first task management, you can turn action items into trackable tasks that update automatically as work progresses. 

Build wikis and knowledge hubs

Keep your organization’s knowledge in one searchable, structured place. Create a company wiki with nested pages, clear navigation, and granular sharing controls. AI Companion can help summarize long sections, generate quick-reference guides, or suggest related pages to link.

Whether it’s onboarding materials, process documentation, or product FAQs, your wiki stays up to date and accessible to everyone who needs it.

Organize data with tables and forms

Zoom Canvas goes beyond text. Use data tables to track goals, projects, or customer feedback — and switch between table, board, or calendar views to visualize progress.

Need to collect information? Create forms directly in your doc to gather inputs from teammates or customers. Responses automatically populate your tables, so you can analyze and act on data without switching tools.

Integrate with My Notes

Your personal My Notes are now part of the experience. Capture quick thoughts or meeting highlights, then convert them into full docs with a single click. AI Companion can expand your notes into structured outlines or polished drafts, helping you move from idea to execution faster.

How to create a new doc in Zoom Canvas

Creating your first doc is simple — and smarter than ever.

In the Zoom Workplace desktop or mobile app, go to the Canvas tab. You'll see all the docs you've created or collaborated on, plus options to start something new. All your docs live in Zoom Hub, alongside your meeting summaries, recordings, whiteboards, and clips.

Here are a few ways to get started:

Create a blank doc

Choose “Blank document” from the Canvas home page to start from scratch. Then, use Writing Mode or ask AI Companion to help you brainstorm, outline, or draft your content. You can even prompt it with context like “create a project plan based on our last meeting.”

Create from a meeting

From the “My meetings” view, select a past meeting to generate a doc automatically. AI Companion will use your meeting summary or transcript to create a recap, project brief, or next-step tracker.

Create a doc during a meeting

Need to capture ideas in real time? Click the Canvas icon in your meeting toolbar to open or create a doc right inside your meeting. Collaborate live with participants, co-edit content, and let AI Companion summarize key points as you go. After the meeting, your doc is saved automatically in your Docs tab.

Start with a template

Zoom Canvas includes a growing library of templates to help you move faster. Choose from:

  • Project Tracker – Plan and monitor deliverables
  • Lightweight CRM – Manage leads and customer interactions
  • Brainstorm Meeting – Capture ideas and prioritize next steps
  • Content Calendar – Plan campaigns and publishing schedules
  • Meeting Agenda – Keep discussions focused and actionable
  • User Research Tracker – Organize insights and feedback

Each template is fully customizable — add tables, forms, or automation to fit your workflow.

Import existing files

Already have content elsewhere? Import text or spreadsheet files (.docx, .txt, .md, .xlsx, .csv) to transform them into collaborative Zoom Canvas docs. After it's imported, you can enhance them with AI Companion, add interactive components, and share them instantly with your team.

Customize, organize, and get creative

After your doc is started, make it your own. Zoom Canvas is designed to be flexible, visual, and collaborative.

Add and arrange content blocks

Click the plus sign (+) or type a forward slash ( / ) to insert new blocks — headings, lists, images, videos, whiteboards, or embedded media. You can even embed a Zoom Whiteboard directly into your doc to keep brainstorming and execution in one place.

Visualize your data

Switch between data views like table, board, calendar, and more to see your information from different angles. AI Companion can help categorize entries, summarize data, or highlight trends automatically.

Use forms for input and feedback

Add a form block to collect responses from teammates or customers. Whether it’s a feedback survey, event registration, or internal request form, submissions feed directly into your tables for easy tracking.

Automate and connect

Use Workflows to link your docs with other Zoom Workplace tools. For example:

  • Automatically create a follow-up doc after a meeting ends.
  • Notify a team in Zoom Chat when a form response is received.
  • Generate a task list from meeting action items.

These automations keep your work moving — no manual copy-paste required.

Publish and share

When your doc is ready, share it with collaborators or publish it as a webpage with a unique link. Control who can view, comment, or edit. You can even embed published docs in your intranet or share them externally for broader visibility.

Above all, experiment. Move blocks around, try new layouts, and let AI Companion help you refine your content. Zoom Canvas adapts to how you work — not the other way around.

Use cases: how teams are using Zoom Canvas

Zoom Canvas isn't just for note-taking — it's a flexible workspace that adapts to every department. Here's how different teams are using it to move faster and collaborate smarter.

Sales: Close deals fast

Sales teams use Zoom Canvas to turn meeting conversations into tailored proposals and follow-up plans. AI Companion highlights key insights from discovery calls, drafts personalized outreach, and helps reps track deal progress in the Lightweight CRM template. With automation, next steps and reminders are created automatically, keeping deals moving without manual updates.

Marketing: Plan, create, and publish

Marketing teams rely on Zoom Canvas to manage campaigns from brainstorm to launch. Use the Brainstorm Meeting template to capture ideas, then shift to a Content Calendar to schedule deliverables. AI Companion can help refine messaging, generate outlines, or summarize performance reports — all in one collaborative space.

Customer Experience: Deliver faster resolutions

CX teams use Zoom Canvas to centralize customer feedback, create quick resolution scripts, and track performance metrics. AI Companion can summarize support calls, identify recurring issues, and suggest improvements. With forms, teams can collect customer input directly and feed it into a User Research Tracker for analysis.

IT: Streamline documentation and feedback

IT teams use Zoom Canvas to automate documentation and keep systems knowledge up to date. AI Companion can generate user guides, summarize incident reports, and turn employee feedback into actionable tasks. With Workflows, updates and approvals happen seamlessly, reducing bottlenecks and keeping everyone aligned.

Professional Services: Look big, stay lean

Consultants, agencies, and financial advisors use Zoom Canvas to turn client conversations into instant deliverables — proposals, briefs, and reports — saving time on admin work. AI Companion can automatically generate client-ready documents from meeting notes, so small teams can deliver polished, professional output without the overhead. With conversation-to-completion workflows, every decision, task, and deliverable stays linked from the first call to final delivery.

Ready to get started?

Zoom Canvas is included with Zoom Workplace Pro, Business, Business Plus, Education, and Enterprise plans — you can create unlimited docs using AI Companion at no additional cost.*
 
Upgrade your Zoom Workplace desktop or mobile app to version 6.1.6 or higher, or go to docs.zoom.us or apps.zoom.us/docs to get started with Zoom Canvas.
 
Visit our Zoom Canvas page for more information, or click on the Docs tab in the Zoom Workplace app to create your first doc.

Why teams love Zoom Canvas

  • AI-first design: Built from the ground up to help you move from idea to action.
  • Seamless collaboration: Work together before, during, and after meetings.
  • Flexible structure: Docs, wikis, tables, and forms — all in one place.
  • Automation built in: Let AI handle the repetitive work so you can focus on what matters.
  • Connected to Zoom Workplace: Everything you need to communicate, plan, and execute — together.
Certain Zoom AI Companion features are available with eligible paid Zoom Workplace plans. Availability may vary by region or industry vertical. AI Companion features for Zoom Canvas are not included in Zoom Basic plans.
 
Editor's note: This blog was originally published in August 2024 and was updated in May 2026 with the latest product information.

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