Mexico

Country code: +52

Last updated: February 15, 2026

	Zoom Phone	Zoom Contact Center
Supported Number Type	Toll Toll-Free Virtual (Inbound)	Virtual (Inbound) Virtual (Inbound/Outbound) Toll-Free
Capability	Toll: Inbound, Outbound, Emergency Calling Virtual & Toll-free: Inbound Only	Virtual: Inbound, Outbound Virtual (Inbound) & Toll-free: Inbound Only
Number Porting Supported?	Yes	Yes
New Number Supported?	Yes	Yes
Lead Times	Number Porting Toll: Up to 15 business days Toll-Free: Up to 40 business days New Number Provisioning Toll & Virtual: Up to 10 business days Toll-Free: Up to 15 business days Virtual (Inbound): Up to 25 business days Address & Documentation validation: Up to 3 business days
Compliance Requirements for Service Activation	Virtual (Inbound): No requirements. Toll & Virtual: Requires a valid address in Mexico that matches the desired area code. Proof of address (any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Toll-Free: A valid address worldwide is required NOTE: Please ensure that all provided documents are current, legible, and authentic, and not older than 3 months. Zoom may request additional documentation or verification steps, as deemed necessary.