Uganda

Country code: +256

Last updated: February 15, 2026

Zoom Phone

Zoom Contact Center

Supported Number Type

Virtual, International Toll-Free Service (ITFS)

Virtual, International Toll-Free Service (ITFS)

Capability

ITFS: Inbound Only
Virtual: Inbound Only

Number Porting Supported?

x

No

x

No

New Number Supported?

check

Yes

check

Yes

Lead Times

New Number Provisioning: Up to 10 business days

Address & Documentation validation: Up to 5 business days

Compliance Requirements for Service Activation

ITFS:

    • A valid address worldwide is required. 
    • Proof of Entity (any of the following)
        • Sole Proprietorships
        • Corporations (including Limited Liability Companies)
        • Partnerships (General or Limited)
        • Schools and Universities
        • Non-Profit Organizations
        • Government Agency
    • Proof of address (any of the following)
        • Utility Bills
        • Financial Documents
        • Government-Issued Documents
        • Official Correspondence
    • Letter of Intent with Company Letterhead (Template)


Virtual:

    • A valid address in Uganda is required.
    • Proof of Entity (any of the following)
        • Sole Proprietorships
        • Corporations (including Limited Liability Companies)
        • Partnerships (General or Limited)
        • Schools and Universities
        • Non-Profit Organizations
        • Government Agency
    • Letter of Intent with Company Letterhead (Template)

                                                                                                                                                                                                                                                                                                                                                                                            

NOTE:

    • Please ensure that all provided documents are current, legible, and authentic, and not older than 3 months.
    • Zoom may request additional documentation or verification steps, as deemed necessary.