Vietnam

Country code: +84

Last updated: February 15, 2026

Zoom Phone

Zoom Contact Center

Supported Number Type

Virtual (Inbound)
International Toll-Free (ITFS)

Virtual (Inbound/Outbound)
International Toll-Free (ITFS)

Capability

Toll-free: Inbound Only
Virtual (Inbound): Inbound Only

Toll-free: Inbound Only
Virtual (Inbound/Outbound): Inbound, Outbound

Number Porting Supported?

 x

No

 x

No

New Number Supported?

 check

Yes

 check

Yes

Lead Times

New Number Provisioning                                                                                                                                                                                                                                                                                                

  • Virtual: Up to 20 business days 
  • TFS: Up to 5 business days                                                                                                                                                                                                                                                       

Address & Documentation validation: Up to 10 business days

Compliance Requirements for Service Activation

Toll & Virtual: 

    • Requires a valid address in Viet Nam
    • Proof of Entity (any of the following)
        • Sole Proprietorships
        • Corporations (including Limited Liability Companies)
        • Partnerships (General or Limited)
        • Schools and Universities
        • Non-Profit Organizations
        • Government Agency
    • Proof of address (Any of the following) 
        • Utility Bills
        • Financial Documents
        • Government-Issued Documents
        • Official Correspondence
    • Forms to be provided by Zoom
        • Application Form
        • Voice Brandname Request Form
        • Voice Brandname Authorization Letter                                                                                                                                                                                                              

ITFS: Requires a valid worldwide address (Outside Viet Nam)                                                                                                                                                                                                                                                                                

NOTE:

    • Please ensure that all provided documents are current, legible, and authentic, and not older than 3 months.
    • Zoom may request additional documentation or verification steps, as deemed necessary.