SOC 2 Type 2

Overview

The American Institute of Certified Public Accountants (AICPA) Service Organization Controls (SOC) reports are an independent examination of the suitability of design and operating effectiveness of a service organizaton’s controls relevant to security, availability, processing integrity, confidentiality, or privacy.

Zoom SOC 2 Report

Zoom SOC 2 Type 2 report covering the period of October 2024 to October 2025 provides an independent attestation on the suitability of design and operating effectiveness of the controls relevant to the security, availability, confidentiality, and privacy trust services criterias covering the Zoom communication platform.

Zoom's SOC 2 report covers the following Zoom Unified Communications (UcaaS) Platform products:

  • AI Notetaker
  • AI Studio / Custom AI Companion (CAIC) including chat compose
  • Customer Managed Key Service
  • Frontline Worker
  • Healthcare Clinical Notes
  • Video on Demand
  • Zoom AI Companion and AI Expert Assist
  • Zoom APIs & Software Development Kits (SDKs)
  • Zoom Clips
  • Zoom Compliance Manager
  • Zoom Conference Room Connector
  • Zoom Contact Center (ZCC)
  • Zoom Docs
  • Zoom Events
  • Zoom Hub
  • Zoom Mail and Calendar
  • Zoom Meetings
  • Zoom Mesh
  • Zoom Node
  • Zoom Notes
  • Zoom Phone
  • Zoom Revenue Accelerator (formerly Zoom IQ)
  • Zoom Rooms
  • Zoom Scheduler
  • Zoom Sessions
  • Zoom Survey
  • Zoom Tasks
  • Zoom Team Chat
  • Zoom Virtual Agent
  • Zoom Visitor Management
  • Zoom Webinars
  • Zoom Whiteboard
  • Zoom Workflow Automation
  • Zoom Workforce Management
  • Zoom Workforce Management QM (Quality Management
  • Zoom Workspace Reservation

Relevant Links

SOC 2 Type 2