Germany

Country code: +49

Last updated: February 15, 2026

	Zoom Phone	Zoom Contact Center
Supported Number Type	Toll, Toll-Free, Mobile	Virtual, Toll-Free, Mobile
Capability	Toll: Inbound, Outbound, Emergency Calling Toll-free: Inbound Only Mobile: Inbound, Outbound, SMS	Virtual: Inbound, Outbound Toll-free: Inbound Only Mobile: SMS
Number Porting Supported?	Yes (Mobile not supported)	Yes (Mobile not supported)
New Number Supported?	Yes	Yes
Lead Times	Number Porting: Up to 30 business days New Number Provisioning Toll, Mobile & Virtual: Up to 3 business days Toll-Free: Up to 20 business days Address & Documentation validation: Up to 5 business days
Compliance Requirements for Service Activation	Toll & Virtual Requires a valid address in Germany that matches the desired area code. Proof of Entity (Any of the following) Sole Proprietorships Corporations (including Limited Liability Companies) Partnerships (General or Limited) Schools and Universities Non-Profit Organizations Government Agency Proof of address (Any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Toll-Free Requires a valid address anywhere in Germany. Zoom only serves as the hosting provider for Toll-Free Numbers in Germany; this process requires end-users to apply for a German Toll-Free number from BNetZa, and they will provide the following to be submitted to Zoom. An allocation letter (with a secret code) for the TF number issued by BNetZA. Number Certificate from NRAs See useful links below from BNetZA BNetZA Information Online Submission page Application form (Download) Mobile Requires a valid address in Germany Proof of Entity (Any of the following) Sole Proprietorships Corporations (including Limited Liability Companies) Partnerships (General or Limited) Schools and Universities Non-Profit Organizations Government Agency Proof of address (Any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Company Website or Social media link Company Representative details Name Contact Email NOTE: Please ensure that all provided documents are current, legible, and authentic, and not older than 3 months. Zoom may request additional documentation or verification steps, as deemed necessary.