view: What is computer telephony integration and how does it work? CX 8 min read What is computer telephony integration and how does it work? Discover how computer telephony integration (CTI) can improve call handling and boost customer satisfaction by integrating your CRM with your contact center platform. Read More
view: 3 ways Zoom Phone and Microsoft Teams work together Phone System 4 min read 3 ways Zoom Phone and Microsoft Teams work together Learn how you can make your employees' workdays easier with Zoom App for Microsoft Teams, an integration that helps you bring Zoom Workplace into your existing Teams app. Read More
view: DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners Government 3 min read DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners Zoom for Government has received authorization from the Defense Information Systems Agency (DISA) for Department of Defense (DoD) IL4 NIPRNet and internet-facing communications. Read More
view: How to fax over the internet: Online fax makes it easy Phone System 5 min read How to fax over the internet: Online fax makes it easy Secure online fax services allow you to send and receive faxes online. Learn how to fax over the internet from any device. Read More
view: What is jitter on a speed test and how do you fix it? Contact Center 7 min read What is jitter on a speed test and how do you fix it? Network jitter causes choppiness and distortion during calls and issues with video meetings. Learn what causes jitter and how to fix it here. Read More
view: Push-to-talk (PTT): Why this walkie-talkie alternative is a must for frontline workers Phone System 5 min read Push-to-talk (PTT): Why this walkie-talkie alternative is a must for frontline workers Push-to-talk is an effective communication method for frontline workers. Learn about the benefits and common uses for PTT in hands-on environments. Read More
view: The 10 best VoIP providers in 2025 Insights & Trends 10 min read The 10 best VoIP providers in 2025 Explore our list of the best VoIP providers based on their features, pricing packages, integration functionalities, and what sets them apart in the VoIP market. Read More
view: 34 fascinating VoIP statistics for every business in 2024 Insights & Trends 6 min read 34 fascinating VoIP statistics for every business in 2024 Discover key VoIP statistics and insights into the adoption of VoIP technology. Learn how VoIP is transforming communication for businesses of all sizes. Read More
view: Thinking about migrating to the cloud? 3 approaches to on-prem-to-cloud migration Phone System 4 min read Thinking about migrating to the cloud? 3 approaches to on-prem-to-cloud migration As you evaluate your upcoming digital transformation initiatives, moving your on-premises PBX to a cloud service might be the next step in your cloud migration strategy. Read More